Whether you have internal support yet require specialist services for the odd occasion, or want to outsource all of your technical support, we’d like to hear from you. We’re keen to be as flexible as possible to provide the best support agreement for you.
Because we’re committed to providing a friendly service, we don’t tie people into long term contracts. The majority of our agreements are based on pre-purchased time recurring monthly. If you are interested in a more formal agreement, we’re happy to talk.
We trust you’ll be happy to keep paying monthly, and in return we provide a healthy discount and can provide pro-active monitoring, documentation, emergency visits, and disaster management as desired.
However, if you would like a more traditional support contract with guaranteed service level agreements or have other specific requirements, please contact us as we understand that this is often needed.